Privacy Policy & Cookie Policy

Privacy Policy & Cookie Policy

This Policy provides an overview of how TestXQ (hereinafter referred to as “us”, “we” or “testxq”), collects your personal data, how it handles it, and how it protects your privacy.

Your personal data controller

We are a group of companies that act as joint controllers of your personal data. It means that we jointly determine the purposes and means of personal data processing.

Our data protection officer can be contacted at contactaustin[at]testxq.com.

Personal information we collect and use

We may collect your personal data that you provide to us, for example, when you contact us electronically or respond to our email. We may collect your business contact details when you exchange business cards with our representatives at meetings and events, or when you provide your contacts to sign up for our events.

When submitting your request/inquiry on our websites, you may be asked for information such as, but not limited to, your full name, email address, phone number, company you work for or own and/or country where you reside or work.

When contacting us through live chats on our websites, you may be asked for information such as, but not limited to, your name and email address. This is needed when we are not ready to answer you immediately and need more time to handle your request. When you give us your personal data in live chat, we assume that you consent to process it by testxq.

By using cookies, we may collect details of your visits to our websites such as, but not limited to, the pages you visited, the date, time and duration of your visit and/or your IP address as well as the browser you use and its version, your operating system and its version, your city and state.

It is our policy to collect only the minimum information required to handle and complete your request/inquiry or to reach other purposes for which we process your personal data. If you believe our websites have collected excessive information about you, please contact us through the request/inquiry form to raise your concerns.

We do not intend to collect sensitive information through our websites unless it is legally required to do so. Examples of sensitive information include race or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, physical or mental health, genetic data, biometric data, sexual life or sexual orientation, and criminal records. We ask that you do not provide sensitive data of such nature when using our websites.

When you submit your request/inquiry on our websites, we use your data on the basis of your consent. In other cases, when you voluntarily exchange business contact details with us, we send you information or marketing communications on the basis of our legitimate interests in maintaining a business relationship with you or companies you work for or represent and/or on the basis of your consent (when it is technically possible to collect your freely given, specific, informed and unambiguous consent). Cookies are used on the basis of your consent and/or our legitimate interest described below.

Purposes for which we use your personal data

We may use your data to interact with you and/or respond to your requests/inquiries, to negotiate, perform or facilitate a contract with you or related to you, to send you invitations to events we organize, to share with you information you might be interested in and/or to inform you about our services. We may also use your personal data to comply with law, regulations, public authority requests or court orders.

These are examples of purposes for which we may use personal data you provide to us:

  • to administer and manage our websites;
  • to understand how people use the features and functions of our websites in order to improve user experience;
  • to determine the company, organisation, institution, or agency that you work for or represent or with which you are otherwise associated;
  • to develop our businesses and services;
  • to analyze the usage of our websites;
  • any other purposes for which you provided information to us.

Our websites do not collect or compile personally identifying information for sale to third parties for consumer marketing purposes.

Cookies

Cookies are small text files that may be placed and stored on your computer/device allowing internet access when you visit our websites.

We use cookies to collect your IP address and browsing information. Our websites also remember your system and preferences. Cookies are placed on your computer/device only if you consent to it, unless cookies are necessary for strictly technical functionality of our websites.

In order to record and analyze how visitors use our websites as well as to improve visitors’ experience, we collects details of your visits by using Google Analytics. Google Analytics places and uses cookies that allow us to track website traffic and users’ interaction with our websites.

We may use cookies to record your consents on our websites (e.g. the consent to the use of cookies).

We use cookies on the basis of our legitimate interest in ensuring the technical functionality of our websites. When we use cookies to remember your choices or for analytics, the legal basis for the use is your consent.

You can opt-out from analytics by disabling cookies through your browser settings or by visiting https://tools.google.com/dlpage/gaoptout/

If you want to disable other cookies, you can learn how to do it by visiting www.allaboutcookies.org

Please note that if you disable or refuse cookies, our websites or their parts may become inaccessible, not function properly or you may not be able to use some of the interactive features of our websites.

Who may access your personal data

We may disclose your personal data to (1) our employees who are in contact with you or who are responsible for marketing, (2) our affiliated companies (some of them are located outside the European Union), (3) third-party service providers.

Statistical data about our websites’ visitors may be accessed by (1) our employees in marketing and/or IT departments who are responsible for analysing such data and for improving our websites, (2) our affiliated companies (some of them are located outside the European Union), (3) third-party service providers.

Transfers to third countries

We are a multinational group of companies. For this reason, your personal data may be transferred to and stored outside the country where you are located. This includes countries outside the European Economic Area with no adequate level of personal data protection (third countries).

As some of the countries where our offices are situated are not yet recognized by the European Commission as countries with an adequate level of personal data protection, these offices have access to personal data on the basis of instruments that cover the European Union requirements for the transfer of personal data to data controllers/processors outside the European Union (Standard Contractual Clauses approved by the European Commission). You may ask us to inspect copies of these clauses by contacting our data protection officer.

Third-party providers

When we transfer personal data, we do so for the purposes for which the information has been collected/submitted, for the purposes listed above, for the administration and maintenance of our websites and associated systems, and/or other internal or administrative purposes. We also may transfer personal data to third parties providing identity management, website hosting and management, data analysis, data backup, security and storage services.

We work only with those third-party providers that are bound to maintain appropriate levels of security and confidentiality, to process personal data only as instructed by us and to flow those same obligations down to their sub-processors.

Retention of your personal data

We will retain your personal information in our systems only for as long as we need it, given the purposes for which it was collected, or as required to do so by law.

Rights in relation to your personal data

Under your local laws and the European Union legislation, you may exercise the following rights by submitting your request/inquiry on our websites:

  • right to require access to your personal data,
  • right to require rectification of your personal data,
  • right to require erasure of your personal data,
  • right to withdraw your consent regarding processing of your personal data.

In some cases, you may also have a right (1) to request restriction on processing of your personal data or (2) to object to processing of your personal data.

There are cases when we can retain copies of the personal data you requested us to erase. They concern the necessity to protect the legitimate interests of testxq or third parties, comply with governmental orders, resolve disputes, troubleshoot problems, or enforce any agreement you have formed with us.

Right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint with your local data protection regulator if you think your privacy rights have been violated.

Contact us

If you have any questions or comments regarding this Privacy and Cookies Policy, you can contact us via the request/inquiry form on this website.